MBH Bank Opens 1st Digital Kiosk in Budapest
MBH Bank debuted its first digital customer service point, installed at the University of Veterinary Medicine in Budapest, at the end of September, according to a press release sent to the Budapest Business Journal.
The so-called "smart capsule" allows students to open an account safely and conveniently without the personal assistance of a local administrator.
Zsolt Barna, CEO of MBH Bank, said at the inauguration ceremony of the digital kiosk, "We know that the younger generation has different needs and banking habits. They are looking less for face-to-face and more for digital banking. We are constantly researching the future of banking and are open to innovations that meet the needs of this age group. Our aim is to help raise a financially aware and responsible generation through education and services tailored to their needs."
The "smart capsule", based on the concept and development of FaceKom, is a professional mobile room equipped with the necessary tools and lighting for secure online customer identification, offering the possibility of private and convenient remote transactions. The capsule and the user interface also provide accessibility for wheelchair users. MBH Bank's digital kiosks offer a fast customer identification process and video remote assistance to open an account.
Péter Sótonyi, rector of the University of Veterinary Medicine, said, "Tradition and innovation together create the future in which our students need to thrive, which is why at the University of Veterinary Medicine we place great emphasis on the quality of education and the creation of a modern campus environment. The new, modern MBH Digital Zone is a good example of how technology can be used to make our everyday lives more comfortable and easier."
The bank will install the "smart capsules" at 10 Hungarian universities in the first phase, looking to contribute to the financial literacy of young adults. The University of Miskolc and the Széchenyi István University of Győr have already opened the MBH Digital Zone, where students will be able to use ATMs alongside the digital banking kiosk. The bank is planning to add more banking services to the smart capsule in the future.
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