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GVH fines Airbnb for failing to fully adhere to commitments

Tourism

Hungary's Competition Office (GVH) said on Tuesday that it is fining Airbnb Ireland HUF 40 million for failing to fully implement commitments it made in 2018 to GVH concerning providing information to customers, state news wire MTI reports.

In 2018 Airbnb Ireland committed to make changes to the way it informs Hungarian customers who use its online peer-to-peer homestay network, including displaying on its Hungarian websites the total price of lodging, including cleaning fees and fees for additional guests as well as alerting customers that the price could be raised further by tourism taxes.

As part of a routine follow-up investigation, GVH determined that Airbnb fulfilled most of its commitments but the company did not provide verification that it stuck to deadlines set by GVH. The investigation also found other shortcomings, also relating to verification.

The fine levied by GVH does not affect Hungarian accommodation providers, as it directly targets the international company based in Ireland, the competition office noted.

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