Competition Office fines ACN Communications

Competition

Hungary's Competition Office (GVH) on Friday said it had fined ACN Communications HUF 30 mln for unfair practices in its sales calls and contracts.

ACN's agents offered cheaper telephone services to consumers without having sufficient information about their current service contract, GVH said. The agents also failed to disclose important features of the service they were selling, it added.

GVH counted as an aggravating factor ACN's targets, many of whom are elderly and more susceptible to certain messages.

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